Adapts Culture Statement
You will be committed to the Vision, Mission, Goals and Rules and SUCCESS of Adapt Essential Services, it's current and future team, and it's clients at all times.
You will always recommend products and services of Adapt Essential Services prior to going outside the company.
Accept that you as an individual are truly responsible and hold yourself accountable for your own actions and outcomes
You will always speak the truth. What you promise is what you deliver.
You will only ever make agreements you are willing and intend to keep.
You will communicate any potential broken agreements at the first opportunity.
You will clear up all broken agreements immediately.
Good enough isn't. You will always deliver products of exceptional quality that add value to all involved for the long term.
You will look for ways to do more with less and stay on a path of constant and never ending improvement and innovation.
You will always speak positively of your team members, your clients and ADAPT Essential Services in both public and private.
You will speak with good purpose using empowering and positive conversation.
You will never use or listen to profanity, sarcasm or gossip.
You will acknowledge what is being said as true for the speaker at that moment.
You will take responsibility for responses to your communication.
You will greet and farewell people using their name.
You will always apologise for any upsets first ... and then look for a solution.
You will only ever discuss concerns in private with the person involved.
You will focus your attention on the successful outcome of whatever you are doing.
You will have a willingness to win and allow others to win ... win/win.
You will display pride, prosperity, competence and personal confidence.
You will always be willing to learn from your mistakes.
You will always be striving to learn, grow and master so you can help your fellow team members and clients learn, grow and master too.
You will act as an educator to allow your clients to make their own intelligent decisions about their future remembering that it is their future.
You will impart practical, useable knowledge rather than just theory.
You will be willing to do whatever it takes to stay together and achieve team goals.
You will focus on co-operation and always come to a resolution, not a compromise.
You'll be flexible in your work, able to change if what you're doing's not working.
You will ask for help when you need it and be compassionate to others who ask you.
You will have a balanced approach to life remembering that your spiritual, social,physical and family aspects are just as important as you're financial and intellectual.
You view life as a journey to be enjoyed and appreciated and will help to create an atmosphere of fun and happiness so all around you enjoy it as well.
You will always look to the system for a solution. If a problem arises you will look for system correction before you look for a people correction.
You will look for a system solution in your innovation rather than a people solution.
You will follow the system exactly until a new system is introduced.
You will suggest system improvements at your first opportunity.
You will be consistent in your actions so that your customers can feel comfortable in dealing with you at all times.